Shipping policy

 

📦 Shipping Policy – zoyabazar.in

Thank you for shopping at zoyabazar.in! We want your experience to be smooth and enjoyable, so here’s everything you need to know about our shipping and delivery process.

🚚 Free Shipping Across India

We offer FREE standard shipping on all orders within India.
You will not be charged any shipping fee at checkout — you only pay for the products you order.

🛒 Order Processing

  • Once your order is confirmed, our team prepares it for shipment.

  • Orders are typically processed and dispatched within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

📅 Estimated Delivery Time

  • Standard delivery within India usually takes up to 7 business days from the date of dispatch.

  • Delivery time may vary depending on:

    • Your location

    • Courier partner performance

💰 Cash on Delivery (COD)

We offer Cash on Delivery (COD) across India.

  • Pay in cash to the delivery partner when your order arrives.

  • COD is ideal for customers who prefer paying after receiving their order.

📍 Shipping Address Accuracy

Please ensure your shipping address is complete and accurate at checkout.

  • If a package is returned due to:

    • Incorrect address

    • Unreachable contact details

Additional re-shipping charges may apply to resend your order.

🔁 Returns & Refunds

We offer a 7-day return policy from the date of delivery.

To be eligible for a return:

  • The item must be unused, unworn, and in original condition

  • All tags and packaging must be intact

  • Return request must be made within 7 calendar days

Once we receive and inspect the item, refunds or exchanges will be processed according to our Return Policy.

📦 Order Tracking

After your order is shipped, you will receive:

  • A shipment confirmation via email and/or SMS

  • Tracking details to monitor your order’s progress

❗ Important Notes

  • Free shipping applies only within India

  • Delivery timelines are estimates and may be affected by:

    • Courier delays

    • Weather conditions

    • Regional factors

  • If delivery fails due to incorrect address or contact details, we may contact you to update information or suggest next steps